Bat Groups can enter into a memorandum of agreement (MOA) with BCT. There are two types of MOA: a Partner Agreement and a Network Agreement. The same Partner Agreement applies to all Partner Groups, and the same Network Agreement applies to all Network Groups. You can read this document to find out which resources Partner and Network Groups have access to. See below for these Agreements.

  • The Partner Agreement
  • The Network Agreement
  • Appendices applicable to both agreements, containing:
    • Appendix 1: Complaints Procedure
    • Appendix 2: What Partner & Network Groups can expect from BCT: an overview
    • Appendix 3: Optional insurance cover: rates for Partner & Network Groups
    • Appendix 4: BCT’s Strategic Objectives

See Representation in BCT for details of how members of your group can share their views with BCT, irrespective of which relationship category the group has opted for.

If you have a complaint, it is always best to speak to the BCT employee concerned in the first instance. Our staff will welcome the opportunity to discuss, and work towards resolving, any concerns you may have. However, the response does not satisfy the group, please see our complaints procedure in Appendix 1 for details of how to proceed.