The National Bat Helpline can answer your questions and concerns about bats and give you advice.
0345 1300 228
Normal opening hours:
Monday to Friday 9:30am to 4.30pm
There is also an Out of Hours Helpline which is run by volunteers between May - September and is for emergency calls only:
Weekdays 6pm to 10pm
Weekends and bank holidays 10am to 10pm
You can also email enquiries@bats.org.uk - please note, we unfortunately do not have capacity to reply to questions which are already answered on our website.
Our dedicated Helpline staff work hard to provide the best advice and support to enquirers. We appreciate your patience and respect when corresponding with the team.
Click here to learn more about the Helpline and wider Conservation team.
For more information on volunteering for the Volunteer Bat Care Helpline, please click here.
To donate to the Helpline, please click here.
