"My highlight was when a visually impaired person, feeling a thermoform, exclaimed that until then he hadn't known the shape of a moth let alone the bat. For that comment alone it really hammered home"
Heidi Cooper-Berry, Avon Bat Group
The National Bat Helpline can answer your questions and concerns about bats and give you advice.
0345 1300 228
Normal opening hours:
Monday to Friday 9:30am to 4.30pm
There is also an Out of Hours Helpline which is run by volunteers between May - September and is for emergency calls only:
Weekdays 6pm to 10pm
Weekends and bank holidays 10am to 10pm
You can also email enquiries@bats.org.uk - please note, we unfortunately do not have capacity to reply to questions which are already answered on our website.
"My highlight was when a visually impaired person, feeling a thermoform, exclaimed that until then he hadn't known the shape of a moth let alone the bat. For that comment alone it really hammered home"
Heidi Cooper-Berry, Avon Bat Group