The National Bat Helpline can answer your questions and concerns about bats and give you advice.
0345 1300 228
Normal opening hours:
Monday to Friday 9:30am to 4.30pm
There is also an Out of Hours Helpline which is run by volunteers between May - September and is for emergency calls only:
Weekdays 6pm to 10pm
Weekends and bank holidays 10am to 10pm
You can also email enquiries@bats.org.uk - please note, we unfortunately do not have capacity to reply to questions which are already answered on our website.
Bat Walk at the House of the Binns
29th April 2025
Bats emit ultrasonic sounds that our human ears can’t however when using bat detectors we can hear their chirps which often sound like smacks and clicks! Using different frequencies, we’ll attempt to identify which bat species are present and you can learn some fascinating bat facts along the way. The walk is led by NTS rangers in the grounds of House of the Binns.
