The National Bat Helpline can answer your questions and concerns about bats and give you advice.
0345 1300 228
Normal opening hours:
Monday to Friday 9:30am to 4.30pm
There is also an Out of Hours Helpline which is run by volunteers between May - September and is for emergency calls only:
Weekdays 6pm to 10pm
Weekends and bank holidays 10am to 10pm
You can also email enquiries@bats.org.uk - please note, we unfortunately do not have capacity to reply to questions which are already answered on our website.
For information about becoming a Volunteer Bat Roost Visitor (VBRV) with Natural England please see the Natural England volunteering pages on the GOV.UK website. The VBRV Training Syllabus sets out all of the subjects and skills that trainees will be expected to learn and develop before they get signed-off for their VBRV licence.
If you are already a VBRV and are interested in finding out how to become a VBRV trainer please see the BCT training web pages.
