The National Bat Helpline can answer your questions and concerns about bats and give you advice.
0345 1300 228
Normal opening hours:
Monday to Friday 9:30am to 4.30pm
There is also an Out of Hours Helpline which is run by volunteers between May - September and is for emergency calls only:
Weekdays 6pm to 10pm
Weekends and bank holidays 10am to 10pm
You can also email enquiries@bats.org.uk - please note, we unfortunately do not have capacity to reply to questions which are already answered on our website.
This is a hub of guidance documents to support Natural England's Volunteer Bat Roost Visitors carrying out roost visits organised by the National Bat Helpline.
All questions about Natural England licensing should be asked of the Natural England licensing team. There are more general links to Natural England Resources in the Licensing pages.
