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The National Bat Helpline can answer your questions and concerns about bats and give you advice.
0345 1300 228
Normal opening hours:
Monday to Friday 9:30am to 4.30pm
There is also an Out of Hours Helpline which is run by volunteers between May - September and is for emergency calls only:
Weekdays 6pm to 10pm
Weekends and bank holidays 10am to 10pm
You can also email enquiries@bats.org.uk - please note, we unfortunately do not have capacity to reply to questions which are already answered on our website.
How to upload your survey data on the NBMP online recording page
If you are a current volunteer with a Field Survey, Waterway Survey or Roost Count you can upload your data on the NBMP online recording page. Log in to your NBMP page, select the survey you participated in and go to your site details. We've made tutorials for each of the three mentioned surveys. Each video is different and tailored to address each survey so make sure you watch the correct video!
Step-by-step guide showing how to submit your Field Survey data.
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How to map your NBMP transect using the online interface
If you're a current volunteer with a Field Survey or Waterway Survey you can map your transect in our online interface! Just log in to your NBMP page and go to your site details. We've made two how-to video to make things as easy as possible! The two videos differ slightly because of the difference in the surveys so make sure you watch the correct video!
Guide to mapping your Field Survey transect online:
To watch this video, you must consent to YouTube's cookies.
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