The National Bat Helpline can answer your questions and concerns about bats and give you advice.
0345 1300 228
Normal opening hours:
Monday to Friday 9:30am to 4.30pm
There is also an Out of Hours Helpline which is run by volunteers between May - September and is for emergency calls only:
Weekdays 6pm to 10pm
Weekends and bank holidays 10am to 10pm
You can also email enquiries@bats.org.uk - please note, we unfortunately do not have capacity to reply to questions which are already answered on our website.
BCT’s response to the removal of Bat Survey Guidelines from Natural England’s advice
20th May 2025
Natural England has removed the Bat Survey Guidelines from their standing advice for protected species and development. Read BCT's response here.
Better planning needs real solutions, not blame games
17th March 2025
The government’s rhetoric is pushing for deregulation at the expense of nature.
