How can I help?

A bat that is grounded or exposed in the daytime needs help. If you can safely reach the bat, the first step is to contain it in a box using our simple instructions. It may sound daunting, but it's really not that complicated! In fact, 90% of people who have contained bats according to our method describe the experience as "easy" or "very easy."

You may be able to get the bat into the box without touching it, as described in our instructions. But if you do need to touch it, please WEAR GLOVES due to the small risk of rabies transmission. You're very unlikely to be bitten or scratched if you follow our procedure, but if it does happen, please seek immediate medical advice.

We're unlikely to be able to help if the bat can't be contained. If it's out of safe reach, please try phoning the SPCA for your country and explaining the situation.

After containing the bat, please call the National Bat Helpline on 0345 1300 228 for further advice. Our phone lines are open year-round between 9.30 am and 4.30 pm, Monday-Friday (except public holidays). During the summer, thanks to our hard-working Out of Hours volunteers, the Helpline is also open evenings, weekends and bank holidays.

While we don't operate a bat rescue service, we do have details for independent volunteers around the UK who look after bats in their spare time. Please have a pen and paper (or your phone!) ready to take down volunteer numbers when you call. If there aren't any volunteers in your area, or if they aren't available, we will advise you to take the bat to a vet.

If you find a bat at a time when the Helpline is closed, please contain the bat and take it to your nearest vet, without phoning ahead. Please make sure vet staff take a note of the address where the bat was found, and tell them that they can search online for our Bat Care Guidelines. Alternatively, you can visit this page for details of regional helplines or wildlife hospitals near you.

If you are outside the UK, please visit this page instead.