As a very busy team, we can only respond to questions that are not already answered on the website, so please check our advice pages before contacting us. We have compiled our most frequently requested advice online. We are unable to help with individual concerns about local planning applications and developments over the phone or via email, and will not respond to these messages. Please follow the advice on our website instead.

The advice provided by the National Bat Helpline is only possible thanks to the generosity of people like you. Our vital advice service helps thousands of people by providing advice for free, this in turn saves thousands of bats every year. Partial funding from Natural England helps cover some of our running costs, but it does not cover everything. Your donation will help ensure our small team can continue to provide assistance and a lifeline for bats.

Please click here for more information and to donate.

Related content

Need help with a bat?

Follow our advice or call us on...

0345 1300 228