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Terms and conditions

This information relates to BCT's professional training courses

Cancellation

If it is necessary for you to cancel your booking for whatever reason, please inform the training team as soon as possible. Cancellation will be subject to the following changes:

  • All cancellations will be subject to an administration charge of 20% of the fee. 
  • For cancellations made up to six weeks before the start of the course a refund will be issued, minus the administation charge.
  • No refund will be made for bookings cancelled less than six weeks before the course or for nonattendance on the day except in exceptional circumstances, and then only at the discretion of the Bat Conservation Trust. If you are able to provide a replacement to attend the course, then only the administration charge will be made.

Please note that reserved and partially paid places are considered as confirmed places. If you need to cancel your place please ensure you let the training team know at least six weeks prior to the date of the event, any cancellations made after this time will still incur full payment.

Transfer

If you wish to transfer to a different date after you have booked, then provided the Bat Conservation Trust is notified six weeks before the start of the course you will be subject only to an administration charge.

Cancellations of events

In very rare exceptions it may be necessary to cancel a training course. In these circumstances, participants will be informed as soon as possible and all participants will be offered a full refund or the chance to transfer to an alternative date. We confirm a course will run approximately four weeks before the event (sometimes earlier) and would not recommend booking non-refundable tickets or accommodation before then.

Product endorsement

BCT does not endorse any of the analysis software programs included within their training courses or conference workshops but values the important contribution they can make to bat conservation. No responsibility can be accepted for any loss or damage to data or unsatisfactory results arising from the use of any analysis software during or after a BCT course or conference workshop.

The use of proprietary and commercial trade names in BCT training or conferences does not imply endorsement of the product, software or technique by event sponsors, funding bodies or BCT.  

Training resources copyright

For training materials, all rights are reserved. No part of any training resources may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the intellectual property owner, usually BCT, except in the case of brief quotations embodied in critical reviews and certain other non-commercial uses permitted by copyright law.

 Compliments and Complaints

Any compliments or complaints regarding training or conferences should be referred to the Training and Conferences Manager in the first instance, email: training@bats.org.uk 

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Bat Helpline

0345 1300 228