Need help with a bat?

Follow our advice

or call us on 0345 1300 228

Need Help with a Bat?

Help! I have found a bat

Bats keep getting into rooms

Discovered a bat whilst carrying out building work?

I need to carry out work that may affect bats

I know of a roost or of habitat that is under threat by development

A bat crime is occuring or has occured

My church has bats

I caught a bat whilst fishing


Contact the National Bat Helpline

The National Bat Helpline can provide advice about bat care and roosts in the UK. We can sometimes help with international enquiries, but please check the international contacts list below first to see whether there is an organisation in your country that may be able to help.

If you can't find what you're looking for in the links at the left of this page then please call the National Bat Helpline on 0345 1300 228 or email

National Bat Helpline Opening Hours

October-April (non-peak season): Monday-Friday 9:30am-4.30pm

May-September (peak season): As above, but BCT also operates the Out of Hours Helpline, which is available in the evenings and on weekends until 10:30pm. Please note, the out of hours helpline is run by volunteers and is for emergency calls only.

International Contacts

General Information

Bat Conservation International –

Eurobats -

Bat Care

If you have found a grounded or injured bat:


South Africa -

Norway -

Austria -

Germany  -

Various countries including USA, Argentina, Australia, Thailand and many more -

Roost advice

If you have a roost, or are concerned about a roost:


Austria -

Bosnia & Herzegovinia -  

Croatia -

Czech Republic -

France - ;

Germany -;

Ireland -

Italy -

Netherlands -

Romania - 

Slovakia -

Slovenia -

Spain -

Switzerland -


Georgia -

Philippines - Philippines Biodiversity Conservation Foundation ; Bat Sanctuary Monford Conservation Park ; Bat Conservation International – Philippines

North & South America:

Carribean -

Antigua -

Canada - Local area conservation groups:

Nova Scotia - (

British Columbia - (

Alberta - (

Quebec - (

Manitoba - (

South & Central America -

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Bat Helpline

0345 1300 228