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Frequently Asked Questions

Q: How does BCT's e-card generator work?
The e-card generator allows a user to send a personalised batty e-card to other online users.  

Q: What does BCT do with this information?
The details provided will not be used for any purpose other than delivering the e-card to the intended recipient. BCT will not use the details to send unsolicited e-mail, and will not sell details to a 3rd party. BCT's terms and conditions.

Q: I think this service has been abused. What can I do?
It is not possible to verify the e-mail address or name of the sender with such a service. If you wish to complain about an e-card or opt out of receiving them in future, please go to our e-card support page.

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Bat Helpline

0345 1300 228