Need help with a bat?

Follow our advice

or call us on 0845 1300 228

Basic bat care

Any bat that is found on the ground, or in an exposed area, especially during the day, is likely to need help.

How can I help?

If the bat is on the ground, on an outside wall, or in exposed area where it may be vulerable, it should be contained in a box (see the instructions below) and you should call the Bat Helpline 0845 1300 228 for further advice. We have details for over 250 Bat Carers operating throughout the UK, and can put you in touch with someone nearby who can help. The Helpline is open between 9am and 5.30pm Monday to Friday.

We are closed on weekends and bank holidays, including Christmas Day, Boxing Day and New Years Day. If you fnd a bat at a time when the Helpline is closed, please refer to the advice at the bottom of this page.

You should avoid handling the bat, but if it is necessary WEAR GLOVES due to the small risk of a rabies type virus.

Containing a bat

You will need:

  • A shoe box, with holes punched in the lid (or container of equivalent size)
  • A cloth or teatowel
  • A plastic bottle cap (milk bottle tops are perfect)
Bat care box

How to contain the bat:

1. Contain the bat:

a) Like a spider, by placing a box on top of it and sliding a piece of card underneath.

b) alternatively, cover the bat with a cloth/teatowel and carefully scoop it up and place it in the box.

2. Put a tea towel or soft cloth in the box for the bat to hide in.

3. Put in a small, shallow container e.g. a plastic milk bottle top with a few drops of water (not enough for the bat to drown in). Make sure the water is topped up regularly.

4. Keep the bat indoors somewhere quiet and dark

5. Most importantly, call the Bat Helpline on 0845 1300 228 for local bat carer numbers.

Only a bat that has been confirmed as fit and healthy by a bat carer should be released, and never during the day.

Please don't assume the bat is healthy and leave it outside to fly away.


When the Helpline is closed

In winter, our Helpline is not staffed on evenings and weekends. Please, therefore, leave a message and we will return your call as soon as possible.

In emergencies, however, some local bat group helplines may be able to assist if you are located in their county (see below). If no Helpline is listed, other options are your local vet, or the RSPCA National Helpline 0300 1234 999.

AVON: 07921 553784

BERKSHIRE: 07005 803 201(

CORNWALL: 01872 278 695 (

SOUTH DEVON: 01803 782 218


ESSEX: 07734 265 571 (

GWYNEDD AND ANGLESEY: 01766 762 437  (

HERTFORDSHIRE AND MIDDLESEX: please visit or in emergencies only call 07770 515551

EAST LANCASHIRE: 07761 850052 and 07894 338290 (



SURREY BAT RESCUE: 07910 108525

LEICESTERSHIRE: 01572 755274

LINCOLNSHIRE: 01775 766 286 (

SOUTH YORKSHIRE: 07717 290538 / 07796 572915(

WEST YORKSHIRE: 01924 256 577 - this is an answermachine service, checked twice a day. (

No number for your area? If you are unable to reach a carer we would recommend taking the bat to a local vet or wildlife hospital, or contacting the RSPCA National Helpline 0300 1234 999. Be sure to give them your contact details and address, and the phone number for our Helpline.

Find out more

Bats in living areas (166 KB) - 01/05/12
Advice sheet


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Bat Helpline

0845 1300 228